Communicating the American Way: A Guide to Business by Elisabetta Ghisini, Angelika Blendstrup Ph.D. PDF

By Elisabetta Ghisini, Angelika Blendstrup Ph.D.

ISBN-10: 1600050735

ISBN-13: 9781600050732

ISBN-10: 1600050743

ISBN-13: 9781600050749

This publication is designed for foreign-born execs operating within the U.S. who already own strong English abilities, and but are usually not polished communicators in a U.S. enterprise atmosphere. we offer useful suggestion - with pupil and customer anecdotes interspersed through the textual content - and support foreign-born pros swap their communications talents and magnificence to develop into more advantageous in ordinary company events corresponding to: handling conferences, figuring out U.S. negotiation strategies, writing powerful e-mails, offering U.S.-style shows, utilizing energy English to face out as a pacesetter, and different communique components comparable to the way to lessen accents that intervene in company transactions. because of studying this booklet, the readers can be capable of slot in greater into the yank company tradition; they're going to achieve a greater realizing in their personal strengths and weaknesses in enterprise communications in an American atmosphere, the place so much foreigners consider a necessity for sincere feed-back yet by no means obtain it. they are going to be in a position to comprehend why, regardless of their sturdy English, they're usually misunderstood and cannot get the implications they need, and they'll examine concepts to turn into greater communicators in normal enterprise events, similar to conferences, displays, convention calls, activity interviews, and so forth. The readers will take pleasure in quite a few sensible, actionable suggestion they could use instantly. Written in easy, obtainable English, the publication will functionality as a how-to advisor for any foreign-born managers confronted with the problem of having their U.S. viewers on board; the light-hearted kind, with plenty of anecdotes and real-life reviews, will make for an relaxing, fascinating interpreting. every one bankruptcy could have bins and illustrations delivering examples of ordinary pitfalls for foreigners in particular events, with a quick record of do's and don'ts for foreigners (e.g., do's and don'ts in conferences, on electronic mail, etc.)?

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This publication is designed for foreign-born execs operating within the U. S. who already own stable English abilities, and but aren't polished communicators in a U. S. enterprise atmosphere. we offer sensible recommendation - with pupil and patron anecdotes interspersed during the textual content - and support foreign-born execs swap their communications talents and magnificence to develop into more advantageous in normal company occasions comparable to: dealing with conferences, knowing U.

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Additional resources for Communicating the American Way: A Guide to Business Communications in the U.S.

Example text

Translation: The lunch did take place, because one of them took the initiative to pick a time and a location—and it was the assistants who actually set it up. Notice that A's schedule is so full of commitments that he is busy for the next three months. This underscores the concept of time as an asset that needs to be managed efficiently and profitably, as discussed earlier. Also, notice how feedback is delivered. In this case, the feedback (from A to B) is fairly negative, which many foreigners may not realize because the opinion is delivered in a rather indirect, nuanced way.

Make sure you send them out well in advance. Typically, that's accomplished via e-mail, and you want to be sure the subject line explicitly contains all the necessary details: meeting title, time, and location. In most companies, administrative assistants play a key role in putting meetings onto the official office calendar by coordinating e-mail invitations and keeping a paper trail [record] of all responses. Make sure you send out a preliminary meeting agenda well ahead of time (perhaps along with the invitation) and specify what participants are expected to prepare for the meeting.

However, lately we have noticed a backlash: “PowerPoint Hell,” as the abuse of slides has become known in Silicon Valley (too many slides, not enough originality). As a result, a few high-tech companies have now explicitly prohibited the use of PowerPoint slides for internal meetings. So, watch out for the most frequent mistakes that have come to define PowerPoint Hell. Squeezing too much information onto a single slide. Too much text, too many numbers, too many images, too many bullet points. As a consequence, your audience will try to read your slide but tune you out in the process.

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Communicating the American Way: A Guide to Business Communications in the U.S. by Elisabetta Ghisini, Angelika Blendstrup Ph.D.

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