By Montgomery Van Wart
First released in 1998. Routledge is an imprint of Taylor & Francis, an informa corporation.
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4. provide organization members with an administrative means for dissent, assurance of due process, and safeguards against reprisal. 5. promote merit principles that protect against arbitrary and capricious actions. 6. promote organizational accountability through appropriate controls and procedures. 7. encourage organizations to adopt, distribute, and periodically review a code of ethics as a living document. 18 VALUES ENDORSED IN PUBLIC ADMINISTRATION Legal Values Legal values can be broadly defined as the Constitution; the federal, state, and local laws; the rules and regulations that articulate the laws; judicial rulings interpreting laws; and the ethic that celebrates the United States as a nation of laws and holds due process as a basic human, as well as political, value.
Technical experts can easily fall into the ((we-know-best" trap in which customer or client interests are relegated to a childlike status. Total Quality Management (TQM) and the management revolution of which it is a part are not only radically redefining the role of the manager, they are changing the role of the expert as well. This is probably one of the areas of greatest value shift currently under way in both the private and public sectors. As organizations attempt to understand who their customers are, they are carefully questioning them about their preferences.
Lawrence Kohlberg, The Philosophy of Moral Development: Moral Stages and the Idea ofJustice, vol. 1 (New York: HarperCollins, 1981). 23. Charles Manz and Henry P. , SuperLeadership: Leading Others to Lead Themselves (New York: Berkeley Books, 1990). 24. One such government action recently discussed is the use of radioactive materials on retarded children in the 1950s and 1960s, without the parents' knowledge but with government knowledge and support. 25. , p. 38. 26. Dennis Thompson, "The Possibility of Administrative Ethics:' Public Administration Review 45, no.
Changing Public Sector Values by Montgomery Van Wart