By Tony Murphy
PRAISE FOR ACHIEVING enterprise worth FROM TECHNOLOGY
"Clearly, IT investments have by no means earlier than performed this type of severe half in enterprise development. The booklet addresses the weak point current in such a lot administration platforms regarding the inability of a scientific method to achieve the commercial merits of the IT funding and gives a transparent A-Z technique for enterprise to bridge this hole. This publication is obviously written for all degrees and backgrounds in enterprise administration and is a must-do for these whose company consists of IT, is thinking about IT, or wish to considerably tailor IT investments for his or her fiscal advantage."
—Professor Richard P. Wool, collage of Delaware, President and CEO, Cara Plastics Inc.
"Tony Murphy addresses the tough query of the worth of IT investments head on. He interprets a sublime idea into potent perform. The case stories within the publication successfully make stronger his key messages."
—Dr. Dermot Moynihan, Senior vice chairman, worldwide Chemical improvement, GlaxoSmithKline
"This booklet is the reply to so much CIOs' desire for a well-structured, pragmatic, and simply carried out set of instruments and practices designed to respond to the common challenge of coping with and measuring it is contribution to the company. Tony Murphy's exact mixture of functional event, most sensible perform, and perfect verbal exchange abilities presents the reader with a valuable-and hugely readable-guide on how most sensible to accomplish that elusive target of reliably understanding the company merits of IT investments."
—Michael Rice, oup Director of IT, Kerry staff plc
"At Oxfam we're twelve months right into a three-year IT technique in line with the foundations Tony Murphy lays out during this publication, and there's a genuine, optimistic distinction in the way it is perceived, and in its actual strategic place in the association. in case you have ever puzzled simply how one can achieve strategic alignment on your IT functionality, after which tips on how to make the sensible hyperlink to IT funding for the association, Tony has supplied a framework that joins them both."
—Simon Jennings, Head of knowledge platforms, Oxfam GB
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Additional info for Achieving Business Value from Technology: A Practical Guide for Today's Executive
The technology choices were adequate and management support (and funds) was never a problem. What went wrong? In a sense, that question is what this book is all about. IT investments are becoming much more complex as we enter the seventh decade of IT and investment techniques that sufficed in an earlier time no longer work today. Yet, crucially, management still approaches such decisions using these old techniques. This brings us all the way back to James, our CFO in the retail sector referred to at the start of this chapter.
Typically, an integrated accounting package, which may have entailed up to 10 or even 20 years to produce in-house, (in financial terms, maybe up to half a million dollars) was now available for a few thousand dollars. User-defined systems: Within a couple of years of the introduction of the PC, simplified application development tools, designed for inexperienced computer users, became available. Expectations were high. The cultural chasm between computer specialists and users was to be eliminated, and the days of users specifying their requirements and being continuously disappointed with the resulting systems were about to end.
One of the most influential writers of this period was Paul Strassman, who broke new ground by shifting the focus for payback from technology to organizational, cultural, and people issues. There was little evidence of the successful application of these new techniques in a business environment. Two causes appear to predominate in explaining this. The first is that a convincing, practical methodology had not been developed at this stage. For instance, one research study cited examples of companies that had tried as many as a dozen different methods for evaluating the benefits of an office automation project with minimal success.
Achieving Business Value from Technology: A Practical Guide for Today's Executive by Tony Murphy